Refund Policy

Last updated: February 2026

This Refund Policy explains how refunds are handled for digital products purchased from Sapiens Maximus.

1. Merchant of Record

Payments and refunds for products sold through this website are processed by Paddle.com, which acts as our Merchant of Record.

Refunds are issued in accordance with Paddle’s refund procedures and applicable consumer protection laws.

2. Pre-Order Refunds (Before Delivery)

For products offered as pre-orders:

• You may request a full refund at any time prior to delivery, for any reason.

• No justification is required.

3. Refunds After Delivery

After the product has been delivered:

• You may request a refund within 30 days of delivery.

• After this 30-day period, refunds are generally not available, except where required by law.

4. How to Request a Refund

To request a refund, please contact us at:

publishing@sapiensmaximus.com.

Please include:

• The email address used for the purchase

• If possible, the reason for requesting the refund 

Refunds are processed back to the original payment method via Paddle.

5. Statutory Rights

This Refund Policy does not affect any statutory rights you may have under applicable consumer protection laws.

6. Changes to This Policy

We may update this Refund Policy from time to time. The most current version will always be available on this page.